All Systems Operational

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phone: 1800 694 638
SMS: 0488822210

Internet Operational
90 days ago
99.58 % uptime
Today
NBN (National Broadband Network) Operational
90 days ago
100.0 % uptime
Today
WDN (Watagan Digital Network) Operational
90 days ago
99.17 % uptime
Today
Voice Operational
90 days ago
100.0 % uptime
Today
Voice - Personal Operational
90 days ago
100.0 % uptime
Today
Voice - Business Operational
90 days ago
100.0 % uptime
Today
Voice - Microsoft Teams Operational
90 days ago
100.0 % uptime
Today
Support Systems Operational
90 days ago
100.0 % uptime
Today
Website Operational
90 days ago
100.0 % uptime
Today
Account Portal Operational
90 days ago
100.0 % uptime
Today
Service Desk Operational
90 days ago
100.0 % uptime
Today
Call Centre Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Past Incidents
Oct 25, 2021

No incidents reported today.

Oct 24, 2021

No incidents reported.

Oct 23, 2021

No incidents reported.

Oct 22, 2021

No incidents reported.

Oct 21, 2021

No incidents reported.

Oct 20, 2021

No incidents reported.

Oct 19, 2021

No incidents reported.

Oct 18, 2021

No incidents reported.

Oct 17, 2021
Resolved - This incident has been resolved. All users are back online. If you are having any service difficulties please do not hesitate to contact our support team.
Oct 17, 18:52 AEDT
Identified - We are continuing work to bring the remaining customers affected by the outage back online today.
Oct 15, 10:43 AEDT
Monitoring - We have restored connectivity to most customers and all backhaul links are now working at full speed again. The remainder of the customers will be restored during daylight hours Friday16/10/21.
Oct 15, 01:40 AEDT
Identified - Techs have arrived at site and report that a number of devices at Victory St have been damaged following a very close lightning strike. We are working to restore services as soon as possible.

We will keep you informed by our status page.
Oct 14, 23:07 AEDT
Investigating - We are currently investigating an issue with our Watagen Digital Network in the vicinity of Victory St, It appears after a lighting storm some users may have lost connectivity. Users in other areas may experience a degraded service performance whist we are investigating this issue. We will update this status page as soon as more information comes to light. We have techs on the way to investigate.
Oct 14, 22:25 AEDT
Oct 16, 2021

No incidents reported.

Oct 15, 2021
Oct 14, 2021
Oct 13, 2021

No incidents reported.

Oct 12, 2021

No incidents reported.

Oct 11, 2021

No incidents reported.