Update - We have identified the source of the issue is within the providers network and we are assisting them in their investigation.
May 13, 10:06 AEST
Identified - The issue has been identified and a fix is being implemented.
May 13, 09:07 AEST
Update - We are continuing to investigate this issue.
May 12, 11:34 AEST
Investigating - We are currently investigating this issue.
May 12, 11:25 AEST

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Internet Operational
90 days ago
99.94 % uptime
Today
NBN (National Broadband Network) Operational
90 days ago
100.0 % uptime
Today
WDN (Watagan Digital Network) Operational
90 days ago
99.88 % uptime
Today
Voice Degraded Performance
90 days ago
100.0 % uptime
Today
Voice - Personal Degraded Performance
90 days ago
100.0 % uptime
Today
Voice - Business Degraded Performance
90 days ago
100.0 % uptime
Today
Voice - Microsoft Teams Operational
90 days ago
100.0 % uptime
Today
Support Systems Operational
90 days ago
99.87 % uptime
Today
Website Operational
90 days ago
100.0 % uptime
Today
Account Portal Operational
90 days ago
100.0 % uptime
Today
Service Desk Operational
90 days ago
99.61 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Past Incidents
May 16, 2021

No incidents reported today.

May 15, 2021

No incidents reported.

May 14, 2021

No incidents reported.

May 13, 2021

Unresolved incident: Call Quality Issues.

May 12, 2021
May 11, 2021

No incidents reported.

May 10, 2021
Resolved - Damage to a cable was causing capacity constraints to Morisset Industrial Center Customers.
May 10, 12:00 AEST
May 9, 2021

No incidents reported.

May 8, 2021

No incidents reported.

May 7, 2021

No incidents reported.

May 6, 2021

No incidents reported.

May 5, 2021

No incidents reported.

May 4, 2021

No incidents reported.

May 3, 2021

No incidents reported.

May 2, 2021

No incidents reported.