All Systems Operational

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website: https://gnet.live
twitter (status): https://twitter.com/gnetlive_status
twitter (main):https://twitter.com/gnet_live
phone: 1800 694 638
SMS: 0488822210

Uptime over the past 90 days. View historical uptime.
Internet Operational
90 days ago
99.65 % uptime
Today
NBN (National Broadband Network) Operational
90 days ago
99.42 % uptime
Today
WDN (Watagan Digital Network) Operational
90 days ago
99.88 % uptime
Today
Voice Operational
90 days ago
100.0 % uptime
Today
Voice - Personal Operational
90 days ago
100.0 % uptime
Today
Voice - Business Operational
90 days ago
100.0 % uptime
Today
Voice - Microsoft Teams Operational
90 days ago
100.0 % uptime
Today
Support Systems Operational
90 days ago
99.98 % uptime
Today
Website Operational
90 days ago
100.0 % uptime
Today
Account Portal Operational
90 days ago
100.0 % uptime
Today
Service Desk Operational
90 days ago
99.99 % uptime
Today
Call Centre Operational
90 days ago
99.93 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Past Incidents
Jun 15, 2021
Gnet Live Call Centre Outage
Resolved - This incident has been resolved.
Jun 15, 12:59 AEST
Monitoring - A fix has been implemented and we are monitoring the results.
Jun 15, 11:47 AEST
Update - Our vendor has acknowledged the issue with their system.
Jun 15, 10:33 AEST
Update - We are continuing to investigate this issue.
Jun 15, 10:28 AEST
Investigating - We currently can't take calls. This issue does not impact any customer phone systems.
We are currently investigating the issue with our supplier. You can contact us via SMS, Facebook or email here: https://gnet.live/contactus/
Jun 15, 10:26 AEST
Call Quality Issues
Resolved - This incident has been resolved.
Jun 15, 10:18 AEST
Monitoring - A fix has been implemented and we are monitoring the results.
May 27, 08:37 AEST
Update - We are continuing to work on a fix for this issue.
May 27, 08:29 AEST
Identified - We have Identified the Root cause of the issue and a fix is being developed now.
May 26, 13:50 AEST
Update - We are continuing to monitor for any further issues.
May 20, 22:11 AEST
Monitoring - A fix has been implemented and we are monitoring the results.
May 20, 22:07 AEST
Update - We are continuing to work on a fix for this issue.
May 18, 16:54 AEST
Update - We have identified the source of the issue is within the providers network and we are assisting them in their investigation.
May 13, 10:06 AEST
Identified - The issue has been identified and a fix is being implemented.
May 13, 09:07 AEST
Update - We are continuing to investigate this issue.
May 12, 11:34 AEST
Investigating - We are currently investigating this issue.
May 12, 11:25 AEST
Jun 14, 2021

No incidents reported.

Jun 13, 2021

No incidents reported.

Jun 12, 2021

No incidents reported.

Jun 11, 2021
College View Drive, Cooranbong
Resolved - This incident has been resolved.
Jun 11, 10:25 AEST
Monitoring - A local power issue has been corrected.
Jun 11, 09:48 AEST
Update - We are continuing to investigate this issue.
Jun 11, 09:32 AEST
Investigating - We looking into an outage affecting a small number of services in the College View Drive, Cooranbong area.
Jun 11, 09:31 AEST
Jun 10, 2021

No incidents reported.

Jun 9, 2021

No incidents reported.

Jun 8, 2021

No incidents reported.

Jun 7, 2021
2BLV NBN outage
Resolved - NBN have completed splicing of the damaged network and services have returned to normal.
Jun 7, 10:41 AEST
Update - NBN advises that the preparation work for cable hauling is complete. The cable is onsite and will be hauled in by 17:00 today. Splicing will commence following the completion of the cable haul.

At 17:00 NBN will have a more clear understanding of the ETR.
Jun 6, 16:00 AEST
Update - NBN current estimate for restoration is 10:30.
Jun 5, 22:58 AEST
Identified - An NBN cable has been damaged in the vicinity of the Buff Point Exchange. This is affecting a number of customers in the northern Central Coast and Southern Lake Macquarie Districts.
Jun 5, 17:29 AEST
Jun 6, 2021
Jun 5, 2021
Jun 4, 2021

No incidents reported.

Jun 3, 2021

No incidents reported.

Jun 2, 2021

No incidents reported.

Jun 1, 2021

No incidents reported.

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