We are seeing data flow being restored now, we will monitor for stability and provide details once available.
Posted Oct 01, 2026 - 12:35 AEST
Update
Field Engineer has now arrived on site and commenced testing and fault isolation activities. Further updates to come.
Posted Oct 01, 2026 - 10:47 AEST
Update
A field technician is currently en route to the affected site, with an estimated arrival time of 60 minutes. The technician will perform initial testing and fault isolation.
Further updates will be provided as progress on the investigation becomes available.
Posted Oct 01, 2026 - 10:16 AEST
Investigating
We are investigating an issue affecting customers connected to the Coffs Harbour poi. This will be affecting Port Macquarie.
Posted Oct 01, 2026 - 09:35 AEST
This incident affected: Internet (NBN (National Broadband Network)).